Exceeding Our Clients’ Expectations!

Every so often, as a P.R. operation, we send out customer questionnaires in order to improve our services.  We send them to those who have recently been in contact with us, or others who have retained our services, and those who are jumping up and down with joy with a visa in their hand – Stateside.

Below are a couple of questionnaires that prospective clients have completed: –

1)How did you hear about our company?  Through searching the internet. Google US immigration lawyers.

• Had you made enquiries through other Immigration Attorneys offices prior to ours? Only a couple of tentative enquiries but was deterred by a high consultation fee.
• How did our office compare in service quality? Excellent! A free consultation is a great incentive for potential clients.
• When you made your initial enquiry, did we respond in a timely and friendly manner? Yes, very prompt and friendly! Aileen responded in no time and started the ball rolling to organize a suitable consultation time.
• If we provided you with information, was that information clear and concise? Yes, my questions were answered very concisely which made me believe that the goal of obtaining a visa was possible. 
• If you had any questions after your consultation, were they addressed in a timely manner? Yes absolutely. I have had a few follow up questions which were addressed expertly by Aileen and very promptly.
• Was our staff friendly? Yes, I have only dealt with Aileen and she has been thoroughly professional, friendly and a pleasure to deal with thus far.
• If someone asked you to recommend an Immigration Law firm, would you have any reservations about recommending our Law firm? I would have no hesitation, especially if I get the desired result of a visa at the end of the application!
• If you have not retained our services to date, is there any reason why you would not use the Immigration Law Offices of Chris Ingram? I wanted to digest all of the information, the costs involved and whether it would be a good investment given the fact that the proposed visa is only for 12 months.
• Further comments:Having been through the immigration process a few times before through a sponsored company, I wasn’t exactly sure what my options were in terms of applying for a visa individually.The service I have received has been first class from the outset and this is before I paid anything to commence the application. The information and expertise I have been exposed to have left me in no doubt what my best options are to proceed.
• P. Kay – Soccer Coach, London 

FOR MORE INFORMATION CALL 310 496 4292